What is On-Time Delivery ?
On-Time Delivery measures if an organization is meeting its goals with promised delivery times. A high on-time delivery rate indicates that the company effectively meets customer expectations and fulfills orders within the agreed-upon timelines. It reflects reliability, efficiency, and customer satisfaction. Maintaining a high on-time delivery rate requires effective planning, coordination, and execution across various organizational functions, including production, logistics, inventory management, and customer service. It also involves clear communication with customers regarding order deadlines, potential delays, and proactive resolution of issues that may impact delivery schedules. On-time delivery is crucial for customer retention, building trust and loyalty, and gaining a competitive edge in the marketplace. It contributes to overall customer satisfaction and helps strengthen the company's reputation and brand image. Conversely, low on-time delivery rates can lead to customer dissatisfaction, etc.
How to Calculate On-Time Delivery?
On-Time Delivery calculator uses On-Time Delivery = On Time Units/Total Units to calculate the On-Time Delivery, On-Time Delivery represents the percentage of orders or deliveries that are completed on or before the scheduled delivery date. On-Time Delivery is denoted by OTD symbol.
How to calculate On-Time Delivery using this online calculator? To use this online calculator for On-Time Delivery, enter On Time Units (OTU) & Total Units (TTU) and hit the calculate button. Here is how the On-Time Delivery calculation can be explained with given input values -> 5 = 2500/500.