How to Calculate Customer Retention Rate?
Customer Retention Rate calculator uses Customer Retention Rate = (Existing Customers-Customers at Beginning)/Customers at Beginning to calculate the Customer Retention Rate, The Customer Retention Rate formula is defined as the percentage of customers retained in the business out of the total customer base in a given period. Customer Retention Rate is denoted by CRR symbol.
How to calculate Customer Retention Rate using this online calculator? To use this online calculator for Customer Retention Rate, enter Existing Customers (nec) & Customers at Beginning (ncb) and hit the calculate button. Here is how the Customer Retention Rate calculation can be explained with given input values -> 4.263158 = (100-19)/19.